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Insights

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  • Amazon’s Failure in China Underscores the Power of Baidu, Alibaba, and Tencent
    article

    Amazon’s Failure in China Underscores the Power of Baidu, Alibaba, and Tencent

    By Mike Edmonds

    Chief Experience Officer

  • Why creating an effective B2B Site Experience for Your Brand Is Important
    article

    Why creating an effective B2B Site Experience for Your Brand Is Important

  • What chatbots need to assure consumer trust
    article

    What chatbots need to assure consumer trust

    By Dan Drapeau

    Head of Technology

  • Personalization Is a Strategic Process Not a Quick Win
    article

    Personalization Is a Strategic Process Not a Quick Win

    By Seb Lyner

    VP, Client Partner

  • Online privacy concerns still top of mind in 2019
    article

    Online privacy concerns still top of mind in 2019

    By Brian Byer

    General Manager

  • In Commerce, Content is King (or Queen)
    article

    In Commerce, Content is King (or Queen)

    By Corinne Watson

    Researcher at BigCommerce

  • How Digital Innovation Affects Brick and Mortar Experiences
    article

    How Digital Innovation Affects Brick and Mortar Experiences

    By Elisa Bellino

    Sales and Marketing Coordinator

  • Building the Foundation for a Successful Website Development Project
    article

    Building the Foundation for a Successful Website Development Project

    By Josh Werkstell

    Senior Account Director

  • Treat Your Website Like a Product, Not a Project
    article

    Treat Your Website Like a Product, Not a Project

    By Jose Martinez

    Head of Pactera EDGE’s Digital Innovation + Solutions Group offers his thoughts on the mindset shifts required for digital solutions to be treated as “products” and not simply “projects” for long-term success.

  • The Convergence of Language and AI, and the Bright Future of Globalization Services
    article

    The Convergence of Language and AI, and the Bright Future of Globalization Services

    The current growth spurt of AI, combined with a seemingly insatiable appetite for global data to train the AI, is shaping a global demand for offerings that combine AI and language services.

  • Strengthening the Human-AI Connection
    article

    Strengthening the Human-AI Connection

    Human and AI collaboration requires tight integration of human operations, machine learning, and user experience design. We can look at AI as an ability to solve new problems, which is an outcome of perception, generalization, reasoning, and judgment. 

  • Rebooting Retail with "New Retail"
    article

    Rebooting Retail with "New Retail"

    To fully capitalize and make the most of New Retail, brands need to take up a systematic approach by incorporating four key steps.

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