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Insights

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  • Customer Experience
    article

    The Evolution of Digital Commerce: Speed to Insight, Market, and Value

    By Mike Edmonds
    Chief Experience Officer

  • Curb-side
    article

    Three Ways Retailers Can Win in a Post-Covid World

    By Rishi Kumar
    Associate Vice President

  • How AI Localization Differs from Traditional Localization
    article

    How AI Localization Differs from Traditional Localization

    By Shasha Zhao
    Senior Localization Project Manager

  • Pactera EDGE Virtual Fireside Chat
    article

    Pactera EDGE Virtual Fireside Chat

    Where is Trade Promotion Management/Optimization Headed?

  • AIOps: What It Is, and Why AIOps Matters
    article

    AIOps: What It Is, and Why AIOps Matters

    By Shashi Shashidhar

  • The Key to Successful Machine Learning Operations: Mindful AI
    article

    The Key to Successful Machine Learning Operations: Mindful AI

    By Ahmer Inam and Mark Persaud

  • Why Fighting AI Bias Requires Mindful AI
    article

    Why Fighting AI Bias Requires Mindful AI

    By Alba Guix

  • Why it’s time to unleash the Intelligent QSR
    article

    Why It's Time to Unleash the Intelligent QSR

    by Peter Schultz

  • How WeChat Can Help a Business in China Convert a Customer
    article

    How Social CRM Can Help a Business in China Convert a Customer

    By Spring Wu

  • AI’s Next Personalization Frontier: Local Experiences
    article

    AI’s Next Personalization Frontier: Local Experiences

    By Ilia Shifrin

  • Why Retailers Need an Intelligent and Adaptive Digital Fabric
    article

    Why Retailers Need an Intelligent and Adaptive Digital Fabric

    Adopting an intelligent and adaptive digital fabric is not an either/or choice but a "must-have" for omnichannel retailers.

  • Who Will Win the 2020 Holiday Shopping Season?
    article

    Who Will Win the 2020 Holiday Shopping Season?

    How will the story of the 2020 holiday shopping season look like when retailers report their earnings in early 2021?

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