Smarter IT with AI Ops

Predictive Maintenance of Infrastructure
Infrastructure generates more valuable performance data than any IT professional could analyze or act on. AI can respond with automated processes or appropriate alerts, getting ahead of incidents and outages.

Predictive Maintenance of Enterprise Applications
Mission-critical enterprise application failures are hard to anticipate before they happen – and all too visible afterwards. AI can ingest performance data and identify leading indicators of risk.

Automated Incident Routing + Management
Responding to tickets creates a heavy workload for most IT teams. Pactera EDGE deploys AI to answer simple questions from the knowledge base, or route more complex queries to the right destination.

Automated Root Cause Analysis + Incident Resolution
Cut resolution time by quickly identifying anomalies, examining dependences, and tracing problems to their source.
Use Cases
Real-Time Anomaly Detection
Analyze time-series data and deploy AI to identify risks, threats, and failures as they emerge.
Intelligent Alerting
Send automated alerts based on a complete picture of your system data, reducing false positives and alert fatigue.
Automation Capability
Automate system responses to incidents, and use the power of Robotic Process Automation to fix common issues based on historical data.
Why Pactera Edge
No New Instrumentation
Our platform integrates with the tools, environments, and ecosystems already in use.
Hyper-Intelligent Automation
Our AI and engineering capabilities are backed by proven RPA proficiency.
Holistic Approach
20+ years of IT experience with a perspective encompassing people, processes, and platforms.

The Pactera EDGE AIOps Platform accelerates the adoption and delivers on the promise of AIOps. To do so, we apply human-centered user experiences, data engineering, AI-driven actionable inferences, and automation.
Vasudevan Sundarababu, SVP, Head of Digital Engineering Practice